Privacy Policy

Information We Collect

Depending on how you interact with our Website, we may collect information you voluntarily provide, including your name, company or organisation name, email address, telephone/mobile number, city, state, country, business or industry information, product requirements, battery-related information, application or usage information, dealer or distributorship information, and any message or enquiry you submit.

We may also collect certain technical information automatically, such as IP address, browser type, device type, operating system, approximate geographic region, pages visited, date and time of access, referring website, and technical information relating to errors or security events.

How We Use Your Information

• Respond to your enquiries and requests.
• Provide information about BLESSOL products and solutions.
• Understand battery requirements and recommend suitable solutions.
• Process dealer, distributor, partner, order and support requests.
• Communicate with customers and prospective customers.
• Improve our Website, products, services and customer experience.
• Maintain Website security and prevent fraud or misuse.
• Maintain business and operational records and comply with applicable law.

Enquiry and Contact Information

If you submit information through a BLESSOL enquiry or contact form, we may use the information you provide to contact you regarding your enquiry, product information, technical requirements, battery applications, dealer or partnership opportunities, orders, customer support, or other matters directly related to your request.

Where appropriate, relevant information may be shared with authorised personnel, employees, partners, service providers, or representatives who need it to respond to your enquiry.

Dealer and Business Partner Information

If you apply to become a BLESSOL dealer, distributor, partner, or business associate, we may collect business information required to evaluate and process your application, including business name, contact person's name, contact details, business location, industry information, business experience, distribution requirements, market information, and other information voluntarily submitted.

Data Security

We take reasonable technical, administrative, and organisational measures designed to protect personal information against unauthorised access, unauthorised disclosure, accidental loss, destruction, misuse, alteration, and unauthorised processing.

No website, internet transmission, computer system, or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, providing products or services, managing relationships, complying with legal obligations, resolving disputes, protecting our legal rights, and preventing fraud or misuse.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal and business requirements.